Ticket vending machines are touch screen based and user-friendly, allowing a simple and fast transaction where you can purchase more than one single or daily ticket in one … Online top up may take up to 90 minutes. A beep and green light confirms a successful tag on or tag off. The best part about go card is it's: Please keep hold of this to help staff with any queries. When you board the bus and place your smartcard on the driver’s ticket machine your ticket will be collected and activated if you chose to do so. You will be able to see which tickets are held on your card and when they will expire. If you travel often, buy consecutive days with a myki Pass. There will be a delay in the information reaching the back office system, you should allow 24 hours for the card status to change from “pending” to “active”. If you are buying a smartcard for the first time you will receive a new MetroCard. You may also wish to give your card a user name. How to top up your card. Ticket Vending Machines: Passengers are able to conveniently top up their MyWay card instantly for bus, and light rail, as well as check their MyWay balance or purchase a single or daily adult or concession ticket using these machines. Your email shows date of purchase, area, when it is valid for travel and other additional information to help you. You can also check the status of your ticket here to make sure that it has not expired. Pay as you go. I have activated my ticket on board the bus – why does the status still show as “pending”? You can also see the date that your ticket is due to expire. Ferry - Ferry staff will ask you to show them your card and they will hand you a boarding pass. You can purchase MyWay: from a recharge agent – there are over 40 across Canberra, issuing standard (adult), tertiary, concesion, and student MyWay cards. We have recently introduced MetroCard, a smartcard for public transport tickets. The Walrus card is Merseyside’s smartcard for public transport across the region. ; online – complete the standard (adult) MyWay application or student MyWay application (allow up to 7 days for postage; postage charges apply). If you have more than one Solo or Saveaway ticket on the smartcard, the bus driver will ask you which one you want to use when you first board the bus. The unhappy commuter took photos of the incident as it was taking place. I use my MetroCard or Walrus to buy Railpass tickets. Sometimes they’ll include recommendations for other related newsletters or services we offer. We do not currently offer an app. You can also use your Pop blue balance on the bus and the Shields Ferry but it works differently, see our Pop blue FAQs for details. You can get unlimited travel on buses and trams across London. They sell their own weekly tickets, as well as the new 'Solo Day' ticket (valid on all buses across Merseyside). Walrus cards will disappear from circulation over time. The Walrus card covers travel on buses, trains and ferries around the region. Unfortunately, we cannot refund a daily or weekly Solo ticket if it has already been activated. Our MetroSmart website is mobile friendly, the site can be accessed online, via your mobile phone or tablet. No, you can register your Walrus card online. You can load Saveaway, Railpass and some Solo tickets onto the card and it will eventually replace the Walrus card. Please visit our journey planner for travel information and help in travelling around the Liverpool City Region. The Walrus card is Merseyside’s smartcard for public transport across the region. No, this is perhaps where the Walrus card currently falls down in comparison to other similar products. You can buy your Category B paper ticket on the bus. However you can get a visitors pack from the skybus terminal which gives you a myki, money pre-loaded onto the myki (enough for the trip into the city where you can then re-load) and discount vouchers and maps of public transport. You can top up your Bee Card on this website, with your bus driver or at locations in your region. This means anyone aged 18 and under can load up just one ticket onto their Walrus card and use it for any bus travel around the region for a month. The easiest way to maintain your Opal card balance is via the auto top up feature, which links your Opal card to a credit or debit card. Change the address linked to your Opal card. If you have a question about Railpass please contact Merseyrail for help. Walrus process: Give money, give Walrus card, put card on scanner, wait to register ticket, print receipt for customer, give Walrus card back, give receipt. Choose where you’ll be travelling and how many days you need. Your Solo ticket will be available to add to your smartcard generally within 24 hours of purchase. How do I get a receipt for proof of purchase? Once a smartcard has been registered to create an account, additional smartcards can be added to that same account. There is a £1 activation charge when you buy your new smartcard. Adult/Young Person Solo day, weekly, 4-weekly and term time tickets are available online, Saveaway tickets are available from PayPoint retailers, Merseytravel Centres or rail stations. Train - Place your card on the symbol the payment symbol at the station rail gates. Your one stop resource for Bus, Train and Tram Timetables, Journey Planner, Metrocard, Service Updates, News and more! Change. When you subscribe we will use the information you provide to send you these newsletters. We will refund the unused part of a Solo 4-weekly Solo, term time or annual ticket in line with our refund policy. The tag on tag off bus card gives bus passengers cheaper fares in nine regions around New Zealand, including Otago. If you get a Walrus card you can load Merseytravel’s Saveaway tickets (one day, off peak) or Solo tickets (weekly and monthly) onto it. Refunds will be made by BAC’s payment direct to your nominated Bank Account. Using a simple interface, cards can be read into a wallet to be written or emulated later. On most buses you can now by and top up myki cards as well, but has to be cash. This will be useful in particular for families. Cookies - we do not use cookies to store personal information about you, we only use them to improve our website for you.For more information see our Cookie & Privacy Policy page. Yes, one of the benefits of a smartcard is that you are able to buy a number of Solo tickets and store them on the card. Before the registration process you must read and accept the terms and conditions. Special celebration coming up? Home; About the Green Tea Lady; Green Tea: A Primer; Fun Pampered Chef Parties! You can buy your Category A paper ticket on the bus. After initially just offering Merseytravel tickets, last year saw the introduction of Arriva and Stagecoach tickets which can now be loaded on to Walrus cards. Payments online can only be made using an Australian issued Mastercard or VISA. Tickets are available as full fare or … From roads and footpaths, to cycling, parking and public transport. Merseytravel and the region’s public transport operators say the plan is to “transform” the approach to ticket buying in the Liverpool City Region. You will need to enter your personal details, including your name, address and email address and you will then be asked to select a password for security. explains more about how we use your data, and your rights. We aim to have normal service resumed as swiftly as possible. Contactless and Oyster account Sign in. It’s a good idea to top up your Bee Card with funds in case you do want to travel outside of the SuperGold free travel hours. It is hoped the Walrus will make buying tickets more convenient and will simplify the system overall. Your top-up won't load onto your card until you touch on at a card reader. We are sorry for any inconvenience caused. We accept all major debit and credit cards displaying the Visa or MasterCard logo through our secure payment checkout. The two cards work in exactly the same way – they just look different. Touch a pink card reader. Top up online and load your purchase onto your card at a Metro station validator, gate or ticket machine. Report a lost or stolen Opal card. For other ways to top up your card please visit the Transport website. You should keep your email confirmation as proof of purchase to help if you have any queries. This will show the ticket type, price of your ticket and when your ticket will be available to collect. Yes, if you visit the “My Smartcard” section of the website you can see a detailed summary of your tickets and the status of each ticket. Your StagecoachSmart card will remain valid in the Merseyside megarider+ zone if you currently buy (or top up) your bus ticket at stagecoachbus.com. Buses, except on routes 401 and 601, with a top-up fare maximum of $20 V/Line trains with cards including pre-loaded fare money Stations between Melbourne and Geelong, Ballarat, Bendigo, Traralgon and Seymour with cards including pre-loaded fare money. Walrus, which has the eventual aim of replicating London’s hugely successful Oyster card, has been making steady progress ever since its arrival - although those behind it accept there is still work to be done. Stolen or damaged card. Change the billing details for your Opal account. If you have previously bought a ticket on the website you can simply click on the “buy again” button to speed up the process. To get a concession you need to register your Bee Card and input your birthdate at www.beecard.co.nz. Bus - When you get on the bus, place your Walrus card against the payment symbol until it goes green - then on you go. Simply follow the registration process and enter the last 8 digits of your Walrus smartcard number. If you would prefer to speak to someone about planning your journey, you can call our customer services team on 0151 330 1000. Simply click the “Register” button on the home page and follow the 2-step registration process. Your tickets will be available to load to your card next time you board the bus. The minimum auto top-up amount is $20. You’ll need a Category B ticket if you’re travelling in: Ararat, Beaufort and Stawell. Refer to the list of regions on this page for places you can top up in your … You can unsubscribe at any time. Can I see details of journeys that I have made? We are continually developing the MetroSmart website and will be extending the range of tickets available and the self–serve options to enhance our service. Hold it flat against the reader until the gates open. The visitor attractions scousers would LOVE to have in Liverpool. We know you’ll have lots of questions about MetroCards and how to use the smart ticketing website so we’ve put some together here. You can complete a ticket surrender form online, attach your MetroCard and post this to Merseytravel, PO Box 1976, Liverpool, L69 3HN or submit it in person to your nearest Merseytravel Centre. The young person’s monthly solo bus pass is the latest product that can be loaded on to the Walrus card, which was first introduced to Merseyside in 2014. As well as an easy tag on tag off system, it also offer benefits such as setting up an online profile for topping up and the ability to manage multiple cards. Bus & Tram Pass. What are the terms and conditions for Solo tickets? You will then be able to register your smartcard and buy Adult Solo tickets online. If you already have a Walrus card you will be able to continue to use it and benefit from the online features of the MetroSmart website until the card expires, at which point it will be replaced with a new MetroCard. Merseyside’s public transport smartcard, Walrus, is launching a new ticket aimed at getting more young people onto buses around the region. Keep your receipt or email confirmation as proof of purchase. When you have completed your online ticket purchase you will be sent an email confirmation. Station Commission begins journey towards a world class rail station for the Liverpool City Region, Ferry users reminded ahead of Seacombe ferry terminal closure for major refurbishment programme, Metro Mayor issues key advice for those travelling during the festive season, The Apprentice Travelcard for 19 – 24 year olds, Refunds, Returns, Compensation and Overcharging. 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