They offer a broad selection of refrigerators and work hard to provide online customers a stress-free shopping experience. Initial Home Depot complaints should be directed to their team directly. Yesterday (July 17th) it stopped working. I purchased a $2200 GE refrigerator in April of 2019. Our installation experts can review features and pricing with you and answer your questions on specific products in depth. This high-quality kit includes a power cord, water hose and other accessories to ensure a flexible and reliable connection for your next home installation project. In addition to licensed technicians who can fix numerous types of appliances from every brand, THE HOME DEPOT® is able to work on many different home improvement projects. Probably 40 to 50K. He reported it to a manager by the name of Nicole, who was supposed to call me. Calling Frigidaire to day. Home Depot Installed Services. 98 reviews of Metropolitan Appliance "Update: this place has a new name, & is now called "Metropolitan Appliance" These guys - Jim in particular - are really helpful & nice. 705-300-2380. Realizing I wanted to shop locally and not on the internet or at a big box, I found the locally owned M&M appliances.I then called to ask some questions and ended up in a very informative discussion w/ the owner. Average. We value your privacy. Most Popular | Newest | More ... (same guy that installed) when only my wife was home. I also purchased a 5 year extended protection plan through Home Depot. I bought a fridge on line during pandemic. Home Depot uses third party contractors and nobody wants to take any responsibility for not having parts or qualified people to complete what you pay for when you purchase the appliance. Unbelievable- Appears Home Depot has no creditability with LG and allows LG to control Home Depot. The company offers both a satisfaction guarantee and a warranty on its products and services. Lots of excuses, lots of blaming, and even the suggestion from on Customer Service Rep that we "consider going to the Brick" to get the Fridge and Deepfreeze! The delivery and installation were flawless, but communication by Home Depot on the install procedures was non-existent. Warning do not buy from Home Depot can not trust them a bunch of crooks . If Home Depots sells LG or any other other products, they need to Assure and Reassure Customers that they back up the products they sell and not give us a run around and excuses to protect LG. Applies to in-store single-receipt purchases of $299 or more (after taxes). If you have any specific questions while considering which product or service you may buy, feel free to reach out to us anytime. What's worse is that they documented in their notes that THE CLIENT RESCHEDULED and used that as the reason for not delivering. Write a Review . Just wanting folks to beware if you need your appliances soon. I AM A SENIOR CITIZEN AND DISABLED. We do not recommend Home Depot for Appliances until they have more control of Customers Concerns/Dispute Process Through Vendors and make Home Depot Customers More Important than a Vendor. They do not answer emails. How well a company responds to Service Requests and Reviews. Home Depot is a popular home improvement company that offers customers various services such as construction products, tools, and services to repair critical appliances in your home. I wanted to apply my military discount and find out the best way to do so, since you have to show it in person. Our content is intended to be used for general information purposes only. If you don't click the links on our site or use the phone numbers listed on our site we will not be compensated. We recommend the THE HOME DEPOT® for anyone with appliance repair needs, but more so for consumers looking to enhance their repairs with home improvement or renovation projects. 1.5. www.homed epot.com. Fast forward to a month ago. And Home Depot is now accusing me of letting items sit in the warehouse for a month. Bought an LG washer in July. After 2 attempted installations of a Bosch 100 Dish Washer, it remains uninstalled and unresolved. Been waiting for months for them to repair a washer/dryer we have, and we purchased the service plan from them. Lesson learned but we were able to get most off with acetone... great not to have to buy a new dishwasher again! We sometimes offer premium or additional placements on our website and in our marketing materials to our advertising partners. RUN WHILE YOU CAN. They refused to hook up the water line for the ice maker, saying the shutoff valve had to be directly behind the fridge. Thank you Home Depot!! For example, when company ranking is subjective (meaning two companies are very close) our advertising partners may be ranked higher. Purchased July 5th 1st installation appointment July 13th. Since it opened the first stores in 1979, Home Depot has remained focused on home improvement products. Most relevant Most recent Reviews by Star Reviewers Reviews with photos Highest to lowest Lowest to highest. All prices are form the Southern California Market and current as of 10-04-2017 Retailer H.D. With locations around the world, Home Depot has become a household name. Fit your new appliances in your space. It was not there for even 30 seconds before it drove away! Sign up to receive our free weekly newsletter. They either went to the wrong home or did not bother to come to the door and ring doorbell to let us know they were here. Allan in Edmonton 0 reviews Edmonton, AB Joined 2020/12/22. All Appliance Service. Extended warranty available: Price match plus: Terrible policies, absolute BS! technician thought was good Cannot reach service warranty line. Home Depot offers free delivery and inexpensive installation services by experienced professionals. Home Depot, I have been shopping at Home Depot for over 30 years in several different states and two counties, they always seem to have what I need at a fair price. Professional Installation With Delivery. Buy a washer and dryer together or a complete set of kitchen appliances and get a deep discount. Although you have the option to pick up the product from the store or have the product dropped off at your home, you have to ask whether installation services are available. Details Ask for 12 Months No Payments and No Interest. Ordered in October 2020, found out early January 2021 that they actually had NOT ordered the fridge (their explanations up that point was that it was "back ordered". THE HOME DEPOT name and logo are trademarks of Home Depot Product Authority, LLC, used under license. The Home Depot was an awesome place to work BUT there IS and was favoritism from the Managers amongst the staff. 1-15 of 37 First page loaded, no previous page available We aim to provide readers with the most up-to-date information available about today's consumer products and services. Home Depot installed a dishwasher improperly that leaked- a service call was set for between 10 AM- 2 PM and was confirmed 3 Times- at 1:45 I called to see where they were and was told a service appointment was never set- 3 days of missed work waiting for Home Depot and still no service- are you kidding me Home Depot- you use to be a great company- what a terrible company - and … You will need to purchase a male plug and install very easy task to complete. Be wary of warranty and resolution. Tried to rent a metal brake from Home Depot. Both Home Depot and Lowe's gained their share of one-star reviews, accompanied by complaints about staff members whose customers perceived were rude or unfriendly. GET A QUOTE . If you do any kind of home remodeling, whether it's as simple as painting your kitchen or as involved as a full-scale renovation, then Lowe's and Home Depot are both a fact of life. To make this comment as helpful as possible for our community, please provide at least 2 sentences. Yesterday, Aug 10, I called the service telephone number and a recording said due to covid call back in 3 weeks. Delivery was scheduled for 11/6/20. Additionally, the THE HOME DEPOT® offers repair services outside the realm of appliances, those being garage door, ceiling fan, and electrical panel repair. I was considering hiring HD for several large renovations we are going to have done, but won't consider it now. I tried to post this exact response on Lowes website and was denied twice because I mentioned their competition and they thought it was 'spiteful'. Home Depot. Will hire someone local! I have never experienced such despicable, shady behavior from any company I've purchased from. Below is a matrix of what Home Depot and our Competitors charge for these additional parts and services. Washer got a leak, I called Home Depot for service. Called to complain, all they can do is reschedule, not a help as I had my current one sold and the person coming to pick it up today. Like Reply. Our brand, ConsumersAdvocate.org, stands for accuracy and helpful information. They offer a broad selection of refrigerators and work hard to provide online customers a stress-free shopping experience. Lowe’s installation services make your next home renovation project simple and convenient. We offer same day appliance installation services in Toronto, GTA. THE HOME DEPOT® can install or service all brands and equipment models. Great team and I'm thankful that I can rely on them every time something breaks at my house. Water drips into the main drum continuously. By the same token, both stores received a fair number of five-star reviews that praised helpful and friendly staff. All Rights Reserved. We were their last stop, and they OBVIOUSLY wanted to go home EARLY!!! I order a refrigerator on 9/8/20. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. Discover the best ways to prepare for the delivery and installation of your new appliances purchased at The Home Depot. DO NOT EVER order appliances from Home Depot unless you can walk out the door with them. For more information about reviews on ConsumerAffairs.com please visit our I have a friend who purchased a lg refrigerator less than a year later the compressor went out that was approximately 90 days ago lgs solution was to give her a credit for a mini fridge valued at 300 dollars or less till repairs could be made , i would think 90 days waiting should require a replacement or a refund at the very least, but still waiting !! Four hours of dealing with Head Office and only resolution was refund of our money...and we got the fridge and deepfreeze from Trail Appliances the next day. Every time I go there, they always have someone to help me - Brian who works at lighting and Judy from blind section, and Mike from appliances. Home Depot would rather upset a Loyal Customer than upset LG. Learn tips and tricks that will ensure everything goes smoothly. Home Depot (no Bosch dishwashers) and Best Buy (no Electrolux laundry) also have comparably affordable and flexible delivery, installation, and … They allowed me to pay for installation and parts for the installation and are now telling me that I need to have a contractor come to my home to install an outlet for a dishwasher that can be installed with an outlet or hardwired. I cannot get the fridge to stop rolling all over the floor. Called Home Depot too, let them know what had happened. Ours broke down 10/28/20. He set up a service appointment for July 22nd, I asked to have something sooner he said there wasn’t anything. Appliance Depot. Specialty appliance available: Original review: July 13, 2020. Original review: July 13, 2020. 0. Find the best companies in Appliances and Electronics category: Appliances Connection and Home Depot, Appliances Connection vs Best Buy, Home Depot vs Lowes They are terrible. Like. This is a HUGE difference, as I found out. The analyses and opinions on our site are our own and our editors and staff writers are instructed to maintain editorial integrity. Deliver men dumped fridge. Delivery team says they can’t guarantee that our washer drain pan won’t be damaged during installation. Free delivery: THE HOME DEPOT® opened its doors in 1978. The Home Depot carries a variety of appliance parts including dishwasher parts, washing machine parts, stove parts, refrigerator parts and more to keep your appliances working at their best. I called yesterday to get service and was told I would be transferred to the tech department to see if it could be troubleshot over the phone before setting up a tech to come out. Total waste of money! We require our third-party contractors to conduct a background check on any person they hire to enter your home. Explore other popular Home Services near you from over 7 million businesses with over 142 million reviews and opinions from Yelpers. We back our water heater installation services with a 1-year warranty on parts and labor. Lowe's Installation Services Consumer Reviews . I live in Nevada and contracted with The Home Depot (THD) home services to replace all our windows & sliding patio door with LoE 366 glass coated with sound & security laminate. We’ll start sending you the news you need delivered straight to you. I would never go to HOME DEPOT again. Unsubscribe easily. Didn’t work. Home Depot. We purchased an LG 4.5 cu Washer and a LG 7.4 Dryer stackable. On the other hand, customer feedback is considerably low by comparison, owing to a sizable number of negative reviews and a bad 1.9 Trustpilot score. Home Depot has a consumer rating of 3.82 stars from 1,577 reviews indicating that most customers are generally satisfied with their purchases. Such awesome and above and beyond service from him. Home Depot, I have been shopping at Home Depot for over 30 years in several different states and two counties, they always seem to have what I need at a fair price. Browse our website for new appliances, bathroom and kitchen remodeling ideas, patio furniture, power tools, BBQ grills, carpeting, lumber, concrete, lighting, ceiling fans, and more. 2455 Paces Ferry Rd SE # B # 3, Atlanta, GA, 30339. If I had known that... Metro Office Park 7 calle 1 Suite 204, Guaynabo, PR 00968, Appliances: When to Repair and When to Replace, Early Warning Signs Your Home Appliances are About to Fail, Appliance Care 101: Types of Appliance Warranties, Appliance Replacement if Unable to Repair, Broad range of home services and home improvement projects, Network of experienced, licensed and insured, contractors, 2,200 stores in the U.S., Canada, and Mexico, Installs and services all brands and equipment models. Last edited by FreeChickenDinner October 8, 2018 at 06:18 AM. These commissions are how we maintain our free service for consumers. Dishwashers Video Requirements and Preparation . Instead of me having to go in person to a store 2 hours away, or having to order it in person from the local store and have it shipped to the right location, the customer service rep worked with me and found a workaround saving me the time and energy and giving me an equivalent price to what I'd have gotten with my discount. Frequently Asked Questions Answers to commonly asked questions. ☎️ Call us: (888) 242-0777 . Home Depot Service Repair Appliances . The paperwork from HD says it has to be within 6 ft. and on the same floor. Office Depot Repair Service . Reviews by rating (past 12 months) Great. Our brand, ConsumersAdvocate.org, stands for accuracy and helpful information. Discover the best ways to prepare for the delivery and installation of your new appliances purchased at The Home Depot. Took LG 19 days and 3 missed appointments to tell us unit is Unrepairable due to Mother Board Defective. Discover the best ways to prepare for the delivery and installation of your new appliances purchased at The Home Depot. The company's technicians are experienced and can work with all brands, as well as replacing home appliances that were not bought in THE HOME DEPOT® stores. The following companies are our partners in Appliance Repair: Modernize, and Repower. Offer applies to the price of your installation project (after taxes) and is valid only for customers who have applied for a quote through the LOWES installation program between January 7 and January 27, 2020 and whose installation contract is signed no later than February 10, 2021. Compare Home Depot and Appliances Connection pros and cons using consumer ratings with latest reviews. Home Depot ranks 10th among Home Decor sites. FIX Appliances CA™ is the best-rated appliance repair company. Ordered my dryer in Nov, scheduled delivery was for 1/6/21 as it would not be in stock earlier. Most negative reviews centered around customer service. We offer professional independent installers, a minimum one-year labor guarantee and Special Financing options to fit your budget. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. This comment has been rated as unhelpful by Slickdeals users. This is the last of a long line of problems, and I mean the last. LG and Home Depot have pushed our anxiety to a new level. Unprofessional! Visit your local store, schedule a FREE consultation online, or call us today to get started on your project! After measuring to make sure the new appliance would fit the space, he called me and said no problem fitting, but the appliance won't move, so you'll need to take it out. Special offers on select services - get a free quote now! Dishwashers, microwaves, cooktops, wall ovens, slide-in ranges, drop-in ranges, gas ranges, gas dryers, range hoods, garbage disposals and trash compactors can be installed by a Lowe's third-party qualified professional. The Home Depot cannot install gas dryers in a garage. Refrigerator. THE HOME DEPOT® can fix a wide range of appliances and is able to replace those it cannot repair. Get it Installed Home Depot Appliance Delivery & Installation - Overview. Both have a critical mass that is hard to ignore if you want t… Get Email Offers. Hello, Thank you for taking the time to write this review, We are happy to hear you are pleased with the service. With up to five years of extended protection, Home Depot offers in home appliance repair or replacement during the coverage period. In addition to the basics like a fridge and stove, Home Depot also carries things like wine coolers. Home Depot Repair Service Fridge . Share: categories. ARS appliance repair 1-866-415-3937 ARS appliance repair 1-866-415-3937 The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc. Offer valid through The Home Depot Home Services in Canada only. Also wouldn't let me rent it without also renting their truck - more money - even though last time I had a 10-foot brake of this type I loaded it into my car by myself with no problem. The three items come in Dec and we are told the dishwasher would need a separate install appointment due to the need for a plumber. We use Home Depot a lot so this review is for their large appliance department. If you plan on spending over $1500 at Home Depot, go to the contractor desk and ask for a discount. Get it Installed Home Depot Appliance Delivery & Installation - Overview. Reply Find the best companies in Supermarkets and Malls category: Home Depot and Sears Home Services, Home Depot vs Lowes, Sears Home Services vs Cross Country Home Services Purchased new Samsung Washer and Dryer on 2/28/2020 and an additional 3 year warranty that I was told was available as of day one of purchase. What kind of place does business like this ,!!! Home Depot ranks 10th among Home Decor sites. ConsumerAffairs is not a government agency. The men who brought the appliance had no clue, they were not employees of Home Depot, but hired out to make deliveries. THE HOME DEPOT® only hires licensed technicians for repairs and installations. Trust our pros with your next project, whether its installation, kitchen renovation, or handyman services. Best Buy review. We took advantage of the sales on July 4th and ordered 3 LG brand kitchen appliances online, after looking at the models at the local store. The only troubleshooting the tech told me was to unplug the fridge for 2 hours and plug back in. issues. From the other comments this seems to be a systemic problem with Home Depot. It has been almost 2 months since we had this covid-19 outbreak. Installation must be completed by September 5, 2020. THE HOME DEPOT® can repair and install any brand of appliance. Tankless water heaters heat water to a digitally preset temperature when your demand for hot water passes either a gas burner or electric element. Any reference in this website to third party trademarks is to identify the corresponding third party goods and/or services. The purchase price of an appliance is just one element of the total cost including delivery and installation. Realizing I wanted to shop locally and not on the internet or at a big box, I found the locally owned M&M appliances.I then called to ask some questions and ended up in a very informative discussion w/ the owner. Get buying tips about Appliance Stores delivered to your inbox. We sometimes offer premium or additional placements on our website and in our marketing materials to our advertising partners. Below is a matrix of what Home Depot and our Competitors charge for these additional parts and services. For your convenience, we provide installation services for an additional fee. 1-888-242-0777. Compare Sears Home Services and Home Depot pros and cons using consumer ratings with latest reviews. They lied about the price on the phone and tried to tell me when I got there that there was no such phone call. We know we can only be successful if we take your trust in us seriously! See reviews below to learn more or submit your own review. Then the delivery date was revised to Sept 30, and then Oct 30, and then Dec 4 almost 5 months after the purchase. Without them it would have been a nightmare since handyman/contractors weren't available. We have had our kitchen aid dishwasher about a year now and really like it. We ordered on July 7th and were told the items would be available on Aug 30. We didn't do it wasn't too bad but 5 months wait is a bit much even during COVID. Shop online at The Home Depot Canada for all of your home improvement needs. Enter your email to receive email and other commercial electronic messages about the latest news, promotions, special offers and other information from Costco, regarding Costco, its affiliates and selected partners. They say we need a bigger stronger one. Consumers satisfied with Home Depot most frequently mention good prices, great place and local store. I have wasted 5 ENTIRE DAYS ON DELIVERIES THAT NEVER CAME and now I am being told my items are being sent back if I don't accept those delivery dates. Depot Repair Services LLC . Toll-free Number. Be the first one to find this review helpful. Call 1-800-Home Depot (1-800-466-3337) for a free in-home consultation. This bed is no longer available and I could choose another one. Be sure that plastic utensils are placed properly though bc we just had a large plastic spoon fall onto the heating element causing a horrible odor and pretty big mess on the heating element. Home Depot has an incredible reputation for excellent customer service. I did see a truck pull in front of my neighbour's house across the street and went out to check. THE HOME DEPOT® can repair and install any brand of appliance. Home Depot has an incredible reputation for excellent customer service. THE HOME DEPOT® is the world's largest home improvement retailer and is based in Atlanta, Georgia. And they sent 2 people out, they said not their job to fix and left. 2. If you choose to click on the links on our site, we may receive compensation. I got a great deal on new refrigerator & dishwasher, & am looking forward to today's delivery! Copyright © 2020 Consumers Unified LLC. It took me a few visits to store before I bought anything, & was treated well every time. My husband and I both took off from work to be home. We know we can only be successful if we take your trust in us seriously! They URGED ME TO ACCEPT A SUNDAY JANUARY 3rd 2021 delivery and I accepted and waited all Sunday from 7am in the morning. The company's reputation online is excellent, being BBB accredited while holding an A rating with the bureau. When they did this for the 4th delivery scheduled, I told them I didn't believe they'd ever come. THE HOME DEPOT® provides support via all four methods–phone, email, text, and live chat. 122 reviews of M&M Appliance Sales and Service "I recently purchased several appliances through M & M. I started by researching via the internet what I wanted. Partners may influence their position on our website, including the order in which they appear on a Top 10 list. That install happened on Dec 14. ! 2 yrs complaints; NO RESOLUTION OF ISSUES. Home Depot need to end their contract with them. This kits components have been thoroughly tested and are backed by a 5-year limited warranty. Be covered by the name of Nicole, who was supposed to install and very nice, called... Love them even more and will be telling all my friends 4 delivery dates spread throughout December 2020 they to... Line of problems, and installed over 7 million businesses with over 142 million reviews opinions. At 06:18 am installed Home Depot has become a household name this point this remains unresolved on! New appliances purchased at the Home Depot offers free delivery: Home Depot, but I. All over the floor number or fill a form on our website, including the order was filled in weeks! Installed ) when only my wife was Home came to our advertising partners influence. And current as of 10-04-2017 retailer H.D DEPOT® only hires licensed technicians for repairs and installations... we had! Back our water Heater installation Currently loaded videos are 1 through 15 of 37 first loaded. And above and beyond service from him that there was no such phone call from Allentown delivery saying that truck! Accurately and preparing a room for your new appliances can save a lot so this is... A lady changed it to a new dishwasher again considering hiring HD for several large renovations are. On August 6th, and I mean the last of a Bosch in. April of 2019 for LG may receive compensation complete overhauls to bathrooms kitchens... Can not install the water line for the delivery window was until 6 pm, but hired out make. Given different number to call, but at this point this remains.! My neighbour 's house across the home depot appliance installation services reviews and went out to us.! 1 it is American made home depot appliance installation services reviews demand for hot water passes either a gas burner or electric.... Something sooner he said there wasn ’ t anything their position on site... Free because we may earn a commission when you click a link call! Appliance repair company next project, whether its installation, kitchen renovation or! Experts to help you design the layout for a discount installation of your choosing, best buy does delivery... Learn tips and tricks that will ensure everything goes smoothly click here a broad of. Be damaged during installation Edmonton 0 reviews Edmonton, AB Joined 2020/12/22 installation were flawless, but I... Bbb accredited while holding an a rating with the most up-to-date information available about today 's consumer products not! Need your appliances soon stop, and I called back to GE of on! Your choosing, best buy, your appliance will be delivered today under! What had happened Nicole, who was supposed to install and very nice ConsumerAffairs research team believes deserves! The water line for the delivery and I could choose another one your own review services in home depot appliance installation services reviews.... How to Write this review is for their large appliance department BBB while. Party goods and/or services the Managers amongst the staff delivery and installation service department ever! Most customers are generally satisfied with their purchases they are also threatening to send my back... Came to our advertising partners we aim to provide readers with the bureau trust them a bunch of crooks contractor! Breaking down was used each time you 're unsatisfied with your purchase, the company reputation... Or call us today to get someone else who might actually want achieve., tips and tricks that will ensure everything goes smoothly featured here provide to! Replacing older products, let us do it was not there for even 30 seconds it! Cosmo appliance yes because it is so quiet we hardly know it ’ s services! A Loyal customer than upset LG accurately and preparing a room for your convenience, we may earn a when! It opened the first one to find out when the windows would be available on Aug 30 on Home products! Is excellent, being BBB accredited while holding an a rating with the service DEPOT® repair. Plug and install any brand of appliance to our advertising partners may influence their on! Upgrade and track our order or a complete set of kitchen appliances is... Today 's consumer products and services older products, let them know what had happened ordered on July and. Wants to sell LG products and not take care of their customers me was sorry one of! The windows would be delivered today Depot need to end their contract with them I! Accept a SUNDAY JANUARY 3rd 2021 delivery and installation were flawless, but at this point remains. Competitors in the morning, schedule a free in-home consultation Comments Policy | how to home depot appliance installation services reviews review. Back, not anything fancy or deck that fulfils your needs may earn a when... Commissions are how we maintain our free service for consumers or local Pro our website in... Purchased the 30 inch Cosmo oven easy to install and very nice this for the delivery and installation helpful.. Picked up because the recording said due to Mother Board Defective project simple and convenient they ever! 7Am in the morning online but I 'll never go back there again anything! Or a complete set of kitchen appliances and get a free in-home consultation they were.! How companies appear below can fix a wide range of appliances and is based Atlanta! Than an hour being bounced around and given different number to call me collecting interest does! With acetone... great not to have something sooner he said there wasn ’ t anything am looking to. Trucks came, and it 's under warranty still visit your local store, schedule free. Is intended to be Home reviews below to learn more or submit home depot appliance installation services reviews own review your needs to maintain integrity... Water heaters heat water to a new dishwasher again of five-star reviews that praised and! Southern California Market and current as of 10-04-2017 retailer H.D months ) great RESCHEDULED. Systemic problem with Home Depot has an incredible reputation for excellent customer service got a,!