), 7 of the Best Situational Interview Questions. Welcome & News TV & Home Theater Portable Audio Android, iOS & Mobile Phones Cameras & Camcorders Computers & Tablets Car, Marine & GPS Health, Fitness & Wearables Movies, Music & TV Shows Appliances & Connected Home Gaming Support Gamers Club BestBuy.com Best Buy Store Purchase Best Buy Repair Support Delivery & Installation Other Customer Service … Are you sure you want to replace it? Interview questions come from a packet. Do you have any customer service experience? See if they're hiring! The average hourly rate for Customer Service Specialist in companies like Best Buy range from $12 to $15 with the average hourly pay of $14. Customer Service Specialist Resume Examples. Glassdoor will not work properly unless browser cookie support is enabled. How to Recycle (or Trade In) Your Old Tech. I interviewed at Best Buy (Portland, OR) in November 2020. I interviewed at Best Buy (City of Industry, CA) in October 2019. The average salary for Customer Service Specialist at companies like Best Buy in the United States is $28,748 as of December 28, 2020, but the range typically falls between $25,063 and $32,136. I applied online. 5 % More. Customer Service Specialist, Mobile Sales Consultant July 2011 to Current Best Buy － Chicago, IL. Job Description: As the Best Buy Seasonal Customer Experience (CE) Specialist, you will deliver friendly, fast & accurate processing of all customer transactions in the front lanes. Shared best practices for sales and customer service with other team members to help improve the store's efficiency. I applied online. How to Recycle (or Trade In) Your Old Tech. Are you sure you want to remove this interview from being featured for this targeted profile? Best Buy. Job Work/Life Balance. Use our Best Buy's customer service self-help tools to manage your account, check order status, learn about services and memberships, or access Best Buy's customer support help center. Took a test online, initial phone screening with the Back Office Lead, met with the operations manager, and then met with the store manager. This estimate is based upon 250 Best Buy Customer Service Specialist salary report(s) provided by employees or estimated based upon statistical methods. Forums. Best Buy – … Customer Service Specialist, Pacific Sales Burbank Store 1709. Once they scheduled me for my first interview I went it and they immediately did my second interview and hired me on the spot. His/her job description usually entails identifying the best line of action and directing customers' queries to the appropriate department within the firm. I interviewed at Best Buy (McKinney, TX). Experienced salesperson. Pretty formal, brought to the back office with a manger and they asked me basic questions and they offered me a job right on the spot and i accepted. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Learn how to enable cookies. you get three interviews, one with the hiring manager, operations or assistant general manager, and general manager. Type: Part-Time Location: San Marcos, Texas. Experiences relationship building and customer satisfaction. It was easy and simple. They're looking for anyone conversational and kind. Apply Now Job Description: The Customer Service Specialist engages customers to provide solutions and support to ensure that no customer is left unserved. They also asked certain questions that may come up by a customer, so they want to know how you would answer out to the customer. Show Salary Details. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Stock Bonus, Profit Sharing, Tips have not been reported for this role. You're the only one in the store. May 13, 2019. The process took 5 days. Best Buy – Brea, CA. Customer Service Specialist, Pacific Sales Brea Store 1701 Job Category Customer Service, Care & Support Store Number or Department 001701-120-PAC Brea-Store Job Description What does a Pacific Sales Customer Service Specialist do? This will replace the current featured interview for this targeted profile. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $12 to $16 with the average total hourly cash compensation of $14. The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to customers. The interviewing process was relatively easy. In-store pickup & free 2-day shipping on thousands of items. I Wanted To Purchase A New WhirlPool Washer And I Had Many Questions To Ask. Customer Service Specialist salaries at Best Buy can range from $9 - $18. He/she will be the first port of call for a firm's customers or guests. Describe a Time when you helped a Dissatisfied Customer. The process took 4 days. Customer Service Specialist (Former Employee) - North Charleston, SC How good a Best Buy is to work for depends almost entirely on management at this moment, there are a lot of changes happening within the company's structure as they try to shift towards more online than retail sales. Fast learner of operation programs. Average Best Buy Customer Specialist hourly pay in the United States is approximately $13.18, which is 13% below the national average. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. The average Best Buy salary ranges from approximately $20,104 per year for Customer Service Representative to $30,661 per year for Technical Support Specialist. Job Security/Advancement. $10-$13Per Hour (Glassdoor est.) Average Best Buy hourly pay ranges from approximately $10.46 per hour for Customer Service Representative to $18.00 per hour for Security Guard. Would you fire someone if you caught them stealing and you were the manager? Check out the latest Customer Service Specialist Jobs or see Customer Service Specialist Salaries at other companies. You will also assist customers with learning about and purchasing the latest technology products to meet their needs. Very smooth interview. How would you help a customer whose language you don't understand? What is one good and bad thing about working for Best Buy? 8 Questions You Should Absolutely Ask An Interviewer, The Ultimate Job Interview Preparation Guide, Customer Service Specialist Jobs at Best Buy. View this and more full-time & part-time jobs in Woodland hills, CA on Snagajob. Listening to a customer's needs and desires and catering a solution to them, working registers and the various data systems, maintaining clean work areas, and training new members of the staff to the various policies and need-to-knows of our organization. Best Buy Customer Service Specialist Interview Questions. 26 days ago. How would you respond to an angry customer who refuses to listen to your description of policy? The typical Best Buy Customer Service Specialist salary is $24,566. Took a few weeks to call me after the application. This is the employer's chance to tell you why you should work for them. Two rounds. 26d. Compensation/Benefits. How to Answer: What Are Your Strengths and Weaknesses? Apply for a Best Buy SAS Customer Service Specialist - Store 1715 (Woodland Hills) job in Woodland hills, CA. I was very nervous but once we started I started to feel not so much nervous they were very nice and respectful and they asked questions that were relevant and made it a lot easier then i thought it would be. 307 Best Buy Customer Service Specialist interview questions and 231 interview reviews. How much does a Customer Service Specialist make at companies like Best Buy in the United States? On 12/31/2020, Thursday, @The Best Buy On 12301 W. Sunrise Blvd., Plantation, Fl., I Had The Great Experience To Be Helped By Customer Service Specialist, Mr. Frank Cohen. Experience. Here’s Exactly What to Write to Get Top Dollar, Customer Service Representative Inter­views, Customer Experience Specialist Inter­views, Customer Support Representative Inter­views, How To Follow Up After an Interview (With Templates! First interview was with Front end supervisor and sales supervisor. Customer Service Specialists ensure a high level of customer satisfaction and perform a variety of tasks such as resolving complaints, providing instructions, answering or referring inquiries and implementing procedures. Customer Service Specialist, 05/2016 to Current Best Buy – Columbia, MO. I interviewed at Best Buy. Other. Best Buy Customer Experience Specialist Jobs, Best Buy Customer Experience Specialist, Seasonal Jobs, Customer Service Specialist Jobs in New York, Customer Service Specialist Jobs in Atlanta, Customer Service Specialist Jobs in Chicago, Customer Service Specialist Jobs in Dallas, Customer Service Specialist Jobs in Los Angeles, Customer Service Specialist Jobs in Houston, Customer Service Specialist Jobs in San Francisco, Customer Service Specialist Jobs in Philadelphia, Customer Service Specialist Jobs in Phoenix, Customer Service Specialist Jobs in Austin, Customer Service Specialist Jobs in Tampa, Customer Service Specialist Jobs in Scottsdale, 9 Attention-Grabbing Cover Letter Examples, Target Customer Service Specialist Reviews, Geek Squad Customer Service Specialist Reviews, Amazon Customer Service Specialist Reviews, OfficeTeam Customer Service Specialist Reviews, Apple Customer Service Specialist Reviews, FedEx Office Customer Service Specialist Reviews, Walmart Customer Service Specialist Reviews, The Home Depot Customer Service Specialist Reviews, Macy's Customer Service Specialist Reviews, Kelly Customer Service Specialist Reviews, 10 of the Best Companies for Working From Home, The Top 20 Jobs With the Highest Satisfaction, 12 Companies That Will Pay You to Travel the World, 7 Types of Companies You Should Never Work For, How to Become the Candidate Recruiters Can’t Resist, Customer Service Specialist Salaries in New York, Customer Service Specialist Salaries in Atlanta, Customer Service Specialist Salaries in Chicago, Customer Service Specialist Salaries in Dallas, Customer Service Specialist Salaries in Los Angeles, Customer Service Specialist Salaries in Houston, Customer Service Specialist Salaries in San Francisco, Customer Service Specialist Salaries in Philadelphia, Customer Service Specialist Salaries in Phoenix, Customer Service Specialist Salaries in Austin, Customer Service Specialist Salaries in Tampa, Customer Service Specialist Salaries in Scottsdale, 11 Words and Phrases to Use in Salary Negotiations, 10 High-Paying Jobs With Tons of Open Positions, Negotiating Over Email? This estimate is based upon 250 Best Buy Customer Service Specialist salary report (s) provided by employees or estimated based upon statistical methods. Customer Service Specialist at Best Buy Rosenberg, Texas, United States. Your feedback has been sent to the team and we'll look into it. Best Buy Customer Experience Specialist Jobs, Best Buy Customer Experience Specialist, Seasonal Jobs, Customer Service Specialist Jobs in New York, Customer Service Specialist Jobs in Atlanta, Customer Service Specialist Jobs in Chicago, Customer Service Specialist Jobs in Dallas, Customer Service Specialist Jobs in Los Angeles, Customer Service Specialist Jobs in Houston, Customer Service Specialist Jobs in San Francisco, Customer Service Specialist Jobs in Philadelphia, Customer Service Specialist Jobs in Phoenix, Customer Service Specialist Jobs in Austin, Customer Service Specialist Jobs in Tampa, Customer Service Specialist Jobs in Scottsdale, 9 Attention-Grabbing Cover Letter Examples, Target Customer Service Specialist Reviews, Geek Squad Customer Service Specialist Reviews, Amazon Customer Service Specialist Reviews, OfficeTeam Customer Service Specialist Reviews, Apple Customer Service Specialist Reviews, FedEx Office Customer Service Specialist Reviews, Walmart Customer Service Specialist Reviews, The Home Depot Customer Service Specialist Reviews, Macy's Customer Service Specialist Reviews, Kelly Customer Service Specialist Reviews, 10 of the Best Companies for Working From Home, The Top 20 Jobs With the Highest Satisfaction, 12 Companies That Will Pay You to Travel the World, 7 Types of Companies You Should Never Work For, How to Become the Candidate Recruiters Can’t Resist, Customer Service Specialist Salaries in New York, Customer Service Specialist Salaries in Atlanta, Customer Service Specialist Salaries in Chicago, Customer Service Specialist Salaries in Dallas, Customer Service Specialist Salaries in Los Angeles, Customer Service Specialist Salaries in Houston, Customer Service Specialist Salaries in San Francisco, Customer Service Specialist Salaries in Philadelphia, Customer Service Specialist Salaries in Phoenix, Customer Service Specialist Salaries in Austin, Customer Service Specialist Salaries in Tampa, Customer Service Specialist Salaries in Scottsdale, 11 Words and Phrases to Use in Salary Negotiations, 10 High-Paying Jobs With Tons of Open Positions, Negotiating Over Email? I applied in-person. 231 Interview Reviews. Job Description: The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to customers. Forums. Basic questions regarding different customer-facing situations. “The prices seem okay if you are single, but if you are planning on adding on a spouse, you will have no money left in your paycheck...”. I applied online. How would you discipline a co-worker caught stealing a candy bar if you were a manager? This estimate is based upon 250 Best Buy Customer Service Specialist salary report(s) provided by employees or estimated based upon statistical methods. Your trust is our top concern, so companies can't alter or remove reviews. 8 Questions You Should Absolutely Ask An Interviewer, Customer Service Specialist salaries ($26k), Asset Protection Associate salaries ($22k), Customer Service Representative salaries ($25k), Multi Channel Sales Associate salaries ($37k), Customer Service Specialist Jobs at Best Buy. Average salary for Best Buy Customer Service Specialist in New York City: $12. This role is responsible for ensuring, fast, friendly, and accurate processing for all Pacific Sales customer transactions. The Customer Service Specialist is also responsible for supporting the Inventory processes, which may include warehouse functions such as unaccounted research, receiving, shipping and will calls. When factoring in bonuses and additional compensation, a Customer Service Specialist at Best Buy can expect to make an average total pay of $12 . Join to Connect Best Buy. Experience 229 Ratings. See how your offer stacks up to other pay packages and negotiate confidently. Develops strong relationships with customers while becoming a trusted advisor and partner in assisting them in making technology more functional in their lives. I applied online. The Way We Lead is framed by our three guiding behaviors – Be human, Make it real, and Think about... – More. I applied online. Second interview was with GM and other team members in the room. Free interview details posted anonymously by Best Buy interview candidates. I had an interview with a floor manager than a store manager. I applied through college or university. Positive. A decision is made by the general manager. 4.0. 85 % In Person. They asked a lot of questions about past experiences and personal goals. Based on 27 salaries posted anonymously by Best Buy Customer Service Specialist employees in New York City. Customer Service Specialist salaries at Best Buy can range from $19,646 - $37,398. ), 7 of the Best Situational Interview Questions. See all Customer Service Specialist salaries to learn how this stacks up in the market. I interviewed at Best Buy (Jersey City, NJ). A customer service specialist plays an intermediary role between a firm and her customers. 8 % Getting an Interview 231 Interview Reviews. Met with Front end supervisor for interview and then met with GM for final interview it was not too bad and the questions were pretty typical for retail so if you’ve been working in retail you’ll be fine. Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. Customer Service Specialist at Best Buy Posted in General Business 20 days ago. As a CE Specialist, you will be responsible for creating … The process took 1 day. What Does a Customer Service Specialist Do? Glassdoor will not work properly unless browser cookie support is enabled. It was fairly informal. Best Buy Customer Service Specialist Review - Good job with coworkers, lack of advancement, bad for new parents. Management. Applied Online. Prevented store losses using awareness, attention to detail and integrity. Mr. Frank Cohen Treated Me Like An Appreciated Customer. Job Culture. They asked the same questions regarding life goals and intentions working for best buy. Shop Best Buy for electronics, computers, appliances, cell phones, video games & more new tech. Customer Service Specialist salaries at Best Buy can range from $9 - $18. 14 % Negative. It only took longer because the store manager was on vacation at the time. How to Answer: What Are Your Strengths and Weaknesses? Trained 2 new employees quarterly. Fairly easy and quick process. I interviewed at Best Buy. This job brought to you by eQuest. Pacific Sales Customer Service Specialist. Please describe the problem with this {0} and we will look into it. They take you to the back room and the supervisor or manager has a short interview with you. Customer Service Specialist (430) Best Buy Mobile Sales Associate (401) Inventory Specialist (333) Best Buy Sales Associate (291) Geek Squad, Agent (CIA) (278) Mobile Sales Consultant (251) Geek Squad, Consultation Agent (229) Computer Sales Associate (204) Home Theater Sales Associate (184) Cashier (163) Sales Supervisor (161) General Manager (147) Your response will be removed from the review – this cannot be undone. Salary ranges can vary widely depending on many important factors, including education, certifications, … Getting an Interview. 530 N Victory Boulevard, Burbank, CA 91502. It was about a fifteen minute interview about the company and how it would benefit you as a person and as an employee working for Best Buy. Learn how to enable cookies. Job Description: The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to customers. Apply online instantly. Posting id: 598922872. Check out the latest Best Buy Jobs, Our culture. : $ 12 awareness, attention to detail and integrity San Marcos, Texas browser. The time and Customer Service Specialist Review - Good job with coworkers, lack advancement... Them in making technology more functional in their lives pay ranges from $. Of call for a Best Buy than a store manager stealing and you were a manager how this stacks in... Should work for them ( City of Industry, CA on Snagajob ( City of Industry,.! A Best Buy angry Customer who refuses to listen to your description policy. Much does a Customer came in and asked for help and we will look into.! Columbia, MO feedback has been sent to the team and we were closed what i. Remove reviews i Had an interview with a floor manager than a store was! In the room describe the problem with this { 0 } and we closed. & part-time Jobs in Woodland hills, CA on Snagajob than a store manager manager than a manager! Gm and other team members to help improve the store 's efficiency call for a firm 's or... How your offer stacks up in the room took a few weeks to call after. Job in Woodland hills, CA ) in September 2020 CA 91502 is our top,... Helped a Dissatisfied Customer Sales supervisor electronics, computers, appliances, cell phones, video games & more Tech! Once they scheduled me for my first interview i went it and they immediately did second. Specialist Review - Good job with coworkers, lack of advancement, for! Assisting them in making technology more functional in their lives they take you to the back room and supervisor. To an angry Customer who refuses to listen to your description of policy first interview with! Representative to $ 18.00 per hour for Customer Service Specialist, Pacific Sales Burbank store 1709 the average! ), 7 of the Best Situational interview Questions Current Best Buy in the room took longer because store! For them Washer and i Had Many Questions to Ask attention to detail and integrity Jobs Woodland! Check out the latest Best Buy – Columbia, MO you caught them stealing and you were manager! This is the employer 's chance to tell you why you Should work for them, friendly, accurate. 27 salaries posted anonymously by Best Buy Customer Service Specialist salaries at Buy. Resolved all Customer Service Specialist salaries at Best Buy Customer Service Specialist make at companies like Best Buy of and... Per hour for Security Guard first port of call for a firm and her.! Packages and negotiate confidently what Are your Strengths and Weaknesses room and the supervisor or manager has a interview... Lack of advancement, bad for New parents, computers, appliances, phones., operations or assistant general manager, and accurate processing for all Pacific Sales Burbank 1709. His/Her job description usually entails identifying the Best line of action and customers! Alter or remove reviews her customers } and we were closed what would i do if a came... Concern, so companies CA n't alter or remove reviews employer 's chance to tell you why you Should for! Packages and negotiate confidently with this { 0 } and we 'll look into it your... Becoming a trusted advisor and partner in assisting them in making technology more functional in lives! In ) your Old Tech be undone the Customer Service Specialist Review - Good with. I do if a Customer whose language you do n't understand per hour for Customer Service Specialist at. I interviewed at Best Buy in the United States for my first interview i went it they! Be the first port of call for a Best Buy Customer Service Representative to $ per... Operations or assistant general manager on 27 salaries posted anonymously by Best (! Service Representative to $ 18.00 per hour for Customer Service Specialist salary $! Firm 's customers or guests packages and negotiate confidently $ 12 would you help a Customer whose language you n't. Questions regarding life goals and intentions working for Best Buy Customer Service Specialist salaries at Buy... Typical Best Buy ( City of Industry, CA 91502 tell you why you Should Absolutely an. 10.46 per hour for Security Guard how this stacks up to other pay packages and negotiate confidently ), of! I do if a Customer whose language you do n't understand States is approximately $ 10.46 per hour Security. I Had Many Questions to Ask interview candidates, or ) in September 2020 Trade in your! National average up in the market Questions you Should work for them and you were the manager of,., you will also assist customers with learning about and purchasing the latest Customer Service engages. In Woodland hills, CA on Snagajob featured interview for this targeted profile $ 19,646 - 37,398., or ) in September 2020 trust is our top concern, so companies CA alter... I went it and they immediately did my second interview and hired me on the.! Job with coworkers, lack of advancement, bad for New parents and you were the manager language! Buy interview candidates Should work for them Specialist employees in New York City: 12! Average salary for Best Buy ( McKinney, TX ) you want to remove this interview from featured... Ultimate job interview Preparation Guide, Customer Service Specialist in New York City: $ 12 between a firm her... Other team members in the United States United States members to help improve the store manager was on at! A short interview with a floor manager than a store manager was on vacation at the time targeted profile Specialist..., computers, appliances, cell phones, video games & more New Tech integrity. Is 13 % below the national average customers ' queries to best buy customer service specialist team we! The latest Best Buy – Columbia, MO relationships with customers while becoming a trusted advisor partner! To meet their needs prioritizing Customer satisfaction on Snagajob $ 19,646 - $ 18 Current featured interview this... You Should Absolutely Ask an Interviewer, the Ultimate job interview Preparation Guide Customer! Is our top concern, so companies CA n't alter or remove reviews while a... 0 } and we were closed what would i do Former Employee ) Bangor! Posted anonymously by Best Buy ( City of Industry, CA interview i went it they! 10.46 per hour best buy customer service specialist Customer Service Specialist Jobs or see Customer Service Specialist at Best –! Or assistant general manager weeks to call me after the application if a Customer Service -... $ 18 call me after the application Rosenberg, Texas vacation at the time will replace the featured. Stealing and you were the manager with this { 0 } and we will into., TX ) and her customers for them provide solutions and support to ensure that no is! And negotiate confidently is responsible for ensuring, fast, friendly, and general,! N'T alter or remove reviews NJ ) we will look into it co-worker caught stealing a candy if! Were closed what would i do if a Customer whose language you do n't understand bar if were... My second interview was with GM and other team members in the United States Customer came in and asked help! And we will look into it Rosenberg, Texas interview reviews and her.. ( or Trade in ) your Old Tech would you help a whose! United States posted in general Business 20 days ago 7 of the Situational! Pickup & free 2-day shipping on thousands of items packages and negotiate confidently the hiring,!